EP #107: Dhaksayan Shanmuganayagam – Chief Information Officer (CIO) At The Toronto Transit Commission (TTC)

Dhaksayan Shanmuganayagam (@dhaksayan.s) is the Chief Information Officer (CIO) at the Toronto Transit Commission (@takethettc).

He joins Ara on this week’s episode of #TheTamilCreator to discuss watching “Law & Order” with his family nurtured his love for the legal industry, using the approach of thinking of yourself as a product to progress in his career, teaching himself how to program and code (developing computer games as a hobby and selling it to his friends), the importance of delivering on time and maintaining a good reputation, being raised in a risk-averse family, the power of continually investing in yourself, and so much more.

Follow Dhaksayan:
– Instagram (https://www.linkedin.com/in/dhaksayan-shanmuganayagam-415b3a1a/)

TAKE THE QUIZ – “What Type of Creator Are You?”**



00:19 – Ara mispronounces another name while introducing Dhaksayan Shanmuganayagam
01:04 – Dhaksayan speaks on how his formative years developed his interest in technology
04:49 – Doing three internships with the TTC; why he was drawn to working there
07:56 – Dhaksayan’s advice to excel in your career; thinking of yourself as a product
11:16 – Does he regret anything; sacrificing time
12:22 – His day-to-day responsibilities as a CIO
14:14 – How he developed his people management skills; an eye-opening experience
16:09 – Using TikTok and other mediums as learning resources
17:04 – Driving innovation as a publicly funded organization
18:38 – Dhaksayan’s opinion on the future of education and how it will impact hiring
21:09 – His favourite projects while working at the TTC for the past 15 years
23:03 – Misconceptions his friends/family have about the work he does
23:54 – Where he sees himself in the next three years
25:45 – His thoughts on ChatGPT and AI in general
27:05 – Advice he would give his 16-year-old self
28:49 – Preparing his son for the future world
29:53 – The personal legacy he wants to be remembered for by his friends/family
31:01 – Does Dhaksayan feel connected to the tamil community?
32:37 – Creator Confessions
35:04 – The Wrap Up

Intro Music

Produced And Mixed By:
– The Tamil Creator
– Yanchan

Written By:
– Aravinthan Ehamparam
– Yanchan Rajmohan